We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard the information you share with us.

Information We Collect

• Personal details such as your name, email address, phone number, and postal address when you place an order or contact us.
• Payment details processed securely via our payment provider (we do not store or have access to your full card details).
• Non-identifiable data such as website usage, browser type, and cookies to help improve your shopping experience.

How We Use Your Information

• To process and deliver your orders.
• To respond to your queries or customer service requests.
• To send order updates and (only if you opt in) occasional newsletters or offers.
• To improve our website, products, and services.

Data Protection

Your information is stored securely and only accessed by authorised personnel. We will never sell or share your personal details with third parties except where required to fulfil your order (e.g., couriers or payment providers).

Cookies

Our website uses cookies to ensure the site functions correctly and to help us understand how visitors use it. You can disable cookies in your browser settings if you prefer.

Your Rights

You have the right to access, correct, or request deletion of your personal data at any time. 

To do so, please contact us at hello@peaceandscent.com